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817-416-0917
Store Hours M-Sat 10am-7pm

FAQ

 

 

 

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  FAQ's for  General Questions

Where does the money made from resale go?

Do you take consignment items?

Will my clothing donation go to a client or will it be resold?

Do you have a lay away plan?

What kind of items can be donated?

What is your refund policy?

How often do you get merchandise?

How can I find out about sales and discount offers?


Where does the money made from resale go?

All the proceeds from Style & GRACE goes back into the GRACE mission to help the clients we serve. GRACE is a faith-based non-profit relief agency that provides food, clothing, and other emergency assistance to people who are in need. For more information about GRACE, please visit our website www.gracegrapevine.org.


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Do you take consignment items?

Currently we are only accepting donated items.

Many of our donors prefer the tax benefit of donating versus the uncertainty of consignment.

Plus , you are helping the community, so it’s a win-win!




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Will my clothing donation go to a client or will it be resold?

All donations are first sorted for client needs, whether it is clothing, kitchen items, or linens. Basic client needs are distributed through client services. If a client has a need that is not available at client services (i.e. furniture) the client is given a voucher to shop at our sister store, GRACEful Buys, to fill this need. But whether the shirt you donated is actually worn by a client or the shirt is sold and the money goes back into the GRACE mission to help a client, all donations benefit the clients we serve.


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Do you have a lay away plan?

Due to limited space and the number of donations that arrive daily, we are not able to accommodate the space needed for lay away.


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What kind of items can be donated?

Style & GRACE is happy to accept your gently-worn, designer clothing in the store. All other donations can go to Donation Station at 112 N. Scribner Street in Grapevine. We generally accept most useable household items in good condition. We do not have the manpower to repair items. We do not accept building materials, computers, office equipment, or hazardous materials such as paint, propane, etc. If there is a question about whether your donation is acceptable, please call the Donation Station at 817-416-6939.


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What is your refund policy?

We want you to be happy with your purchase and become a loyal customer. All sales are final, but if there is an issue with an item you have purchased, please speak with a store manager and we’ll do our best to make you a happy customer!


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How often do you get merchandise?

We receive new shipments of clothing, shoes, purces and accessories each week and donations arrive almost daily. Thus, we always have new merchandise in the store.


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How can I find out about sales and discount offers?

Style & GRACE advertises and has coupons in publications such as Society Life, Living Magazine and the Quarterly Magazine. You can also sign up for our store email ads which include special sales and a printable coupon. Click here to sign up. In addition, every donor that comes to Donation Station (112 N. Scribner, Grapevine, TX, 817-416-6939) or either of or resale stores is given a coupon for the store!


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